Why Shop Here!
A Staff That Cares, Technical Expertise, Prompt Responses.
Have Questions? We read all feedback that comes in and we respond to it. It may be a direct response to the customer with an explanation or it may be an action we take to improve service or ease of ordering. We strive to answer all our emails within 24 hours during regular business days Monday - Friday.
For product support, sales related questions or to check on status of an order or return please use the Contact Us form and select the proper what can we help you with category.
If you see that we have Live Chat available you can talk with one of our staff members right away. Look for the icon in the top right corner (not currently available for Mobile Users).
Large Variety of Quality Products
We have a full range of products for a variety of hobby and model enthusiasts: from Radio Control kits you build to those ready to fly, drive or sail right out of the box, plastic models, rockets, trains, tools, batteries, chargers, science & education, and slot cars. Click Here to see a full list of the brands we offer.
Discount Coupons and Value Added Promotions
You'll save everyday with our Coupon Codes and we regularly offer Free/Reduced Shipping on your order! Sign up below for promotional email offers and product information that are tailored to your product preferences.
Please note: Some products are excluded from these coupon offers.
Super Saver Club Premier
Super Saver Club Premier offers members the opportunity to earn rewards, save on their orders with Members Only discounts, including some of our newest products, plus Free/Reduced Shipping on qualifying orders. Be sure to Register and Enroll today to start saving! Click Here to learn more about the Super Save Club.
Price Matching Policy
If you find the same product for less, our Call Center staff will do their best to price match any US competitor.
Why Pre-order or Backorder with us?
You don't pay a cent until your package ships. If the price drops on the item you've ordered you'll receive the lower price. You'll be in line to receive the item when it comes in to stock. The sooner you place your order for a new or backordered product, the sooner you will receive it.
We Respect Your Privacy. Tower Hobbies is a firm believer in the protection of its online customers' privacy. We have implemented a number of procedures and policies which are designed to protect your personal information while using our online services. Read more here.
Our web site uses the latest data encryption technology to ensure your information is protected. Read more here.
We Support R/C Club Events
If your established R/C club or R/C track is hosting an event, check with us for sponsorship. We typically donate Tower Hobbies gift cards as pilot/driver prizes, but be sure to ask well in advance of your event. Learn more and submit your request here.